Delivery and Payment

Our shipping methods

Preparing your package:
  • Packages are generally shipped within 48 hours to 72 hours after receipt of payment.
  • In the order confirmation email, you will receive a tracking number so that you can follow your package.
  • Depending on the delivery method chosen, your package will be delivered with or without signature to your mailbox or can be delivered to a relay point and delivered against signature.

Shipping areas:

  • We ensure delivery in France with the carriers Chronopost, Colissimo and GLS
  • We ensure delivery throughout Europe with the carrier GLS
  • We deliver to the United Kingdom with the carrier Colissimo.
  • We ensure delivery in Switzerland with the carrier La Poste
  • For any other zone, a specific package price will be offered to you upon purchase.

Shipping cost :

  • Delivery costs will be provided to you upon validation of your basket.
  • In some cases you can benefit from free delivery (as part of a special offer, with a minimum purchase amount). The conditions for benefiting may change over time and depending on current commercial offers.

Guaranteed receipt of your order

Order entered or lost:

In the unfortunate event of a loss or seizure of your order, you can choose insurance (€3) which guarantees you the choices below:

  • A return of the order until receipt.
  • Reimbursement of your order less 15€ (which includes insurance + shipping costs).

ATTENTION: If you do not choose the “insurance” option, if your order is entered, no return or refund will be made. We advise you to choose insurance to guarantee the sending and receipt of the package.


Payment method :

We offer the payment methods below:

  • Credit card (Visa, MasterCard, American Express)
  • Bank transfer
  • Twint (only available in Switzerland)
  • Coinbase (Bitcoin, cryptocurrencies)

Secure payment :

Your credit card number is directed to the payment servers, your payment is made directly in a secure environment without going through server, which ensures that your credit card numbers are only known to our partner banking.